Refunds Policy
Refunds Policy
At yavimi, we offer a 30-day free return and refund policy. You may request a return within 30 days of receiving your order. There are no return shipping fees or restocking fees.
Return Eligibility
To qualify for a return, items must be unused, in their original condition, and include their original packaging and any accessories or tags.
If an item arrives damaged, defective, or incorrect, you may request a resolution even if you have opened it to inspect it.
How to Request a Return
Email joseluiszhou279398@hotmail.com within 30 days of delivery with your order number and the items you wish to return.
We will provide return instructions and a prepaid return label or arrange another return method at no cost to you. Please contact us before sending your return so we can ensure it reaches the correct location.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. Approved refunds will be issued to your original payment method within 10 business days.
Your bank or payment provider may require additional time to post the refund. You will receive a full refund of the amount paid for the returned items, including applicable taxes, without deductions for return shipping or restocking.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.
Damaged, Defective, or Incorrect Items
Please contact us if your order arrives damaged, defective, or incorrect. Include your order number and, where possible, photos showing the issue. We will arrange a free return, replacement, or refund as appropriate.
Exchanges
If you would like to exchange an item, contact us within 30 days of delivery. Exchanges depend on product availability. If an exchange is unavailable, you may return the eligible item for a refund.
Order Cancellations
To request a cancellation, email us as soon as possible. If your order has not yet been processed for shipment, we will cancel it and issue a full refund. If it has already shipped, you may return it under our 30-day return policy.
Your Consumer Rights
This policy does not limit any rights you may have under applicable consumer protection laws.
Contact Us
For return or refund assistance, contact yavimi at: